Privacy Policy

Information we collect

• Account information: your name and email address.
• Usage data: activity needed to operate the app, such as selected exams or topics, quiz activity, answers, review history, progress, and related product interactions.
• Checkout data: Stripe checkout session identifiers and related billing status needed to start, manage, or verify subscriptions. We do not store full credit card numbers.
• Analytics data: website and product interaction information collected through Plausible Analytics and Google Analytics. This may include pages visited, events, approximate location, device/browser information, and referral source depending on your browser settings and the analytics provider.

How we use information

• To create and maintain your account.
• To provide question bank functionality, progress tracking, review, and personalized study features.
• To process subscriptions, free trials, checkout sessions, cancellations, and refund-related account actions through Stripe.
• To respond to support requests and service notices.
• To monitor reliability, diagnose errors, prevent abuse, and improve NARQB.
• To understand site usage through Plausible Analytics and Google Analytics.
• To support future advertising or retargeting through Google, if enabled.
• To comply with legal obligations and enforce our Terms of Service.

Signing in with Google or Apple

If you sign in with Google, Google shares your basic profile with NARQB: your name, email address, profile picture, and Google account ID. We request only this basic profile and do not access your Gmail, contacts, calendar, Drive, or any other Google data.

If you sign in with Apple, Apple shares your name and email address with NARQB, or a private relay address if you choose Hide My Email.

We use this information only to create your NARQB account, sign you in, and contact you about your account. It is stored with your NARQB account on our servers and handled like the rest of your account information under this policy: we do not sell it, and we share it only as described in "How information is shared."

You can remove NARQB's access at any time from your Google Account's third-party connections or your Apple Account's Sign in with Apple settings. To delete your NARQB account and the information stored with it, email [email protected].

Payments and Stripe

Payments are processed by Stripe. Stripe may collect and process payment details, billing information, fraud-prevention signals, and transaction records under Stripe's own terms and privacy policy. NARQB receives information needed to confirm checkout, subscription status, and payment events, including checkout session IDs, but does not store your full card number.

Cookies, analytics, and advertising

NARQB may use cookies, local storage, pixels, and similar technologies for login sessions, checkout, security, analytics, and product functionality. We use Plausible Analytics and Google Analytics. Plausible is designed to be privacy-focused and GDPR-compliant. Google Analytics helps us understand usage and may use cookies or similar identifiers. We may use Google retargeting or advertising features in the future.

You can control cookies through your browser settings. Blocking some cookies or storage may affect account login, checkout, or app functionality.

How information is shared

We do not sell your personal information. We share information only as needed with service providers that help us operate NARQB, including hosting, analytics, email, security, and Stripe payment processing. We may also disclose information if required by law, to protect rights and safety, to prevent abuse, or as part of a business transfer such as a merger, acquisition, or sale of assets.

Data retention and deletion

We keep account and usage information for as long as needed to provide NARQB, comply with legal obligations, resolve disputes, and enforce agreements. If a refund is issued under our Terms of Service, the refunded account and associated study history will be deleted, and the refunded card will not be accepted again by NARQB or our related services.

Your privacy choices

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You may also have rights related to data portability or withdrawing consent. To make a privacy request, contact us at [email protected].

California and European privacy rights

We do not sell personal information as that term is commonly used in privacy laws. If you are in California, the European Economic Area, the United Kingdom, or another jurisdiction with privacy rights, you may contact us to exercise applicable rights. We will respond as required by applicable law.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No internet service is completely secure, so we cannot guarantee absolute security.

Children

NARQB is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. When we make changes, we will update the date above. Continued use of NARQB after changes become effective means you accept the updated policy.

Contact

For privacy or support questions, email [email protected]. DMCA notices should be sent to [email protected]. We handle requests by email and do not publish a fax or mailing address for this service.